Privacy Policy

Effective Date: November 6th, 2024

1. Introduction

Permafloat.com is owned and operated by Cellofoam® North America, Inc. ("Cellofoam®", "we", "our" or "us") respects your privacy and are committed to protecting it through our compliance with this policy.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (Permafloat.com) and make purchases from us. By accessing or using this website, you agree to this privacy policy and our Terms and Conditions (link) This policy may change from time to time. Your continued use of this website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

2. Information We Collect

Technical information we collect when you access or use our website:

When you use a website, certain internet and electronic network activity information gets created and logged automatically. Here are some of the types of information we collect:

• Internet or other electronic network activity information, such as information about your interactions with our website. This includes information about the content you view, the time you spend viewing the content, and the features you access on the website that we collect using cookies, pixels, and other similar technologies;
• Identifiers, such as your Internet Protocol (IP) address, device identifiers (including the manufacturer and model), and Media Access Control (MAC) address; and
• Standard server log data, such as your application version number, computer type (Windows or Macintosh), screen resolution, operating system, browser type and version, and the date and time of your visit.

A note about third-party links: We may sometimes provide links on our website to third- party websites and resources. Clicking on any third-party link we provide will then subject you to that third party’s privacy policy. We have no control over the contents or practices of those third-party websites or resources.

3. How We Use Your Information

We collect and use your information so that we can operate effectively and provide you with the best experience when you use our website. We also use the information we collect for the following purposes:

• To present our website and its contents to you;
• To provide you with information, products, or services that you request from us;
• To fulfill any other purpose for which you provide it;
• To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection;
• To notify you about changes to our website or any products or services we offer or provide through it;
• To provide customer support;
• To improve our services;
• Marketing and promotions, such as sending you emails and messages about our products;
• In any other way we may describe when you provide the information;
• For any other purpose with your consent; and
• Legal proceedings and requirements.
• Processing your orders.
• Communicating with you about your order.
• Improving our website and services.
• Sending promotional materials (with your consent).
• Complying with legal obligations.

4. How and When We Share Your Information

We may disclose personal information that we collect or you provide with:

• Our subsidiaries and affiliates;
• To contractors, service providers, and other third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them;
• To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Cellofoam's® assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by Cellofoam® about our website users is among the assets transferred;
• To fulfill the purpose for which you provide it;
• For any other purpose disclosed by us when you provide the information;
• With your consent;
• To comply with any court order, law, or legal process, including to respond to any government or regulatory request;
• To enforce or apply our Terms of Use and other agreements, including for billing and collection purposes; and
• If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Cellofoam®, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

Cellofoam® does not rent or sell your personal information to any third-party.

5. Data Security/How We Secure Information

We take reasonable measures to protect personal information and to protect it from unauthorized access, acquisition, disclosure, destruction or alteration, accidental loss, misuse, or damage. Although we take reasonable steps to safeguard personal information, no practices are 100% secure, and we do not guarantee the security of your information.

6. Your Rights

You have the right to:

• Access the personal information we hold about you.
• Request correction of any inaccuracies in your data.
• Request deletion of your personal data.
• Opt-out of marketing communications.
• Unsubscribe from Promotional emails and other marketing material.
  • You can unsubscribe from receiving marketing material from us at any time by clicking the unsubscribe link located at the bottom of our e-mails or by e-mailing us at order@permafloat.com - Unsubscribing from promotional material will not prevent you from receiving transactional, relationship, or non-commercial content from us.

To exercise these rights, please contact us at order@permafloat.com

7. Cookies and Tracking Technologies

We use various technologies to collect and store information when you visit our website, and this may include using cookies or similar technologies to identify your browser or device. The technologies we use for this automatic data collection may include:

• Cookies. A cookie is a small file placed on the hard drive of your computer. We use cookies to store information so that we can remember certain choices you’ve made. Cookies can also be used to recognize your device so that you do not have to provide the same information more than once;
• Web beacons. Pages of our website or our e-mails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags and single-pixel gifs) that permit us, for example, to count users who have visited those pages or opened an e-mail and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity); and
• Other technologies. There are other local storage and internet technologies, such as local shared objects (also referred to as “Flash cookies”) and HTML5 local storage, that operate similarly to the technologies discussed above.

You may be able to refuse or disable cookies by adjusting your web browser settings. Some browsers have options that allow the visitor to control whether the browser will accept cookies, reject cookies, or notify the visitor each time a cookie is sent. Because each web browser is different, please consult the instructions provided by your web browser (typically in the “help” section). Please note that you may need to take additional steps to refuse or disable local shared objects and similar technologies. For example, local shared objects can be controlled through the instructions on Adobe’s Settings Manager page. If you choose to refuse, disable, or delete these technologies, some of the functionality of the website may no longer be available to you, and any differences in service are related to the data. Deleting cookies may, in some cases, cancel the opt-out selection in your browser.

Learn more about these tools and how you can control them by visiting All About Cookies.org.

Do not track signals and similar mechanisms. Our website is not configured to read or respond to “do not track” settings or signals in your browser headings.

8. Children’s Privacy

Our website is not intended for children under 18 years of age. No one under age 18 may provide any personal information to or on the website. We do not knowingly collect personal information from children under 18. If you are under 18, do not use or provide any information on this website or through any of its features, or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use. If we learn we have collected or received personal information from a child under 18 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 18, please contact us at order@permafloat.com

9. Your California Privacy Rights

California's "Shine the Light" law (Civil Code Section § 1798.83) permits users of our website that are California residents to request certain information regarding our disclosure of personal information to third-parties for their direct marketing purposes. To make such a request, please send an email to order@permafloat.com or write us at: Cellofoam North America Inc, Attn: Privacy Data, 1977 Weaver Court, Conyers, GA 30013.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

1l. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Cellofoam North America Inc.
1977 Weaver Court
order@permafloat.com
800-531-4734

12. Last Updated on November 6th, 2024.